Fees and FAQs
At ABI Solutions, our appointments generally last 60 minutes to ensure we provide comprehensive assessment and therapy for our clients. Its important to note that different organisations may have different increments in which they bill for completed work. We use 6-minute increments, which is standard practice within the occupational therapy private practice industry. This method ensures that calculations and payments are simpler when processing invoices through the NDIS payment system.
If you have any specific questions about billing or need assistance navigating the process, please feel free to contact us.
Prices & Fees
At ABI Solutions, we offer a range of therapy services provided by our experienced team of Occupational Therapists (OTs) and Speech Pathologists (SPs). Please find our fee structure below, effective from 1st April 2025:
Private Rates
Clinical lead and Advanced OTs and SP – Kate (Communication Assessment)
- Initial Appointment (78 min assessment (includes pre reading) | 12 min notes): $351
- Follow-Up Appointment (54 min therapy | 6 min notes): $234
- Follow-Up Appointment (39 min therapy | 6 min notes): $187.20
- Follow-Up Appointment (25 min therapy | 5min notes): $117
Senior OT
- Initial Appointment (78 min assessment (includes pre-reading) | 12 min notes): $337.50
- Follow-Up Appointment (54 min therapy | 6 notes): $225
- Follow-Up Appointment (39 min therapy | 6 min notes): $168.75
- Follow-Up Appointment (25min therapy | 5min notes): $ 112.50
Emerging OTs
- Initial Appointment (78 min assessment | 12 min notes): $290.99
- Follow-Up Appointment (54 min therapy | 6 min notes): $193.99
- Follow-Up Appointment (39 min therapy | 6 min notes): $145.49
- Follow-Up Appointment (25min therapy | 5min notes): $97
Private Driving Assessment and Report
- Cost: $1170 + Driving Instructor( varies $140 + depending on automatic, manual and location ) + Travel ( $56.80 / 12 mins)
Our driving assessments are priced at $1170, reflecting the thorough and time-intensive process involved. The assessment requires up to 5 hours of an Occupational Therapist’s time, who brings extensive experience and expertise in this field. The process includes a pre-driving assessment to evaluate your cognitive, visual and physical abilities, followed by an on -road assessment to evaluate if your medical condition impacts on your driving performance. We also arrange the necessary driving instructors. Afterward, we provide a comprehensive report to your GP and other involved professionals. This complete, professional approach ensures that you receive a detailed and accurate evaluation, helping you make informed decisions about your ability to drive safely.
Upper Limb Group Therapy Program – coming soon in June 2025
- Cost: $100.46 per session for 1 hr 15 mins
- 3-person group supervised by Occupational Therapist and Therapy assistant
- Private Health and Medicare Rebates may be available for the groups.
Our Upper Limb Therapy Group is a small, supportive group with a maximum of 3 participants. Each session runs for 1 hour and 20 minutes, giving you the opportunity to work on your individualised rehabilitation program in a focused and encouraging environment. During the group, our Occupational Therapist provides personalised interventions tailored to your specific needs. You’ll also have access to advanced robotic technology like Amedeo and Pablo, which assist with improving strength, mobility, and function in the upper limbs. This group is a great way to receive targeted therapy, work alongside others who share similar goals, and make steady progress in your recovery.
FAQs
We aim to make payments as convenient as possible for our clients.
We use the TYRO payment system for secure and efficient processing of payments. TYRO is a trusted and reliable payment platform that allows clients to make payments directly at the point of service using HICAPS or EFTPOS for a seamless experience. It also supports private health fund claims and NDIS payments on the spot, making it easier for you to pay for services.
For self-funded NDIS clients, payment is required within 24 hours of the appointment via Tyro Payments. An SMS will be sent by one of our practice coordinators once your home visit/ session is complete, or you may be asked to make payment at the end of your session if completed in clinic. An invoice will then be emailed to you for your records.
• Plan-Managed Participants: NDIS Pricing Arrangements and Price Limits as per current price guide; invoices sent to plan management after support provision.
Additional NDIS Information:
- Travel: Pro rata billing up to 30 mins per journey; shared costs for final participant’s return journey.
- Report Writing & Non-Face-to-Face Activities (including clinical notes, email and phone communication with stakeholders, clinical notes, team liaison): Charged pro rata at the hourly rate.
Cancellations:
• Self-Managed Participants: Less than 24-hour notice incurs 100% charge of the session cost (private fees apply)
• Plan-Managed Participants: Less than 48-hour notice incurs 100% charge of the session cost
• Service Agreements: Required to receive services for plan-managed and self managed participants
We also accept other forms of funding:
• Private Health Insurance:
Bring your insurance card to claim on the spot. Check with your provider for rebate details before arriving for your visit.
• Medicare (Chronic Disease Management Plan):
Full payment is required at the appointment, then we lodge your claim for a rebate of $63.00/session (as of July 2024, subject to change). Please note, we do not bulk bill.
• WorkCover, NIIS Q or Third-Party/Insurance:
Payment is invoiced to Workcover or insurance claim
NDIS
• Self-Managed Participants: Standard private rates apply
Please note that consumables such as splints and casting will be billed separately or can be paid privately. The costs for these consumables typically range from $50 to $100, depending on the type and complexity of the splint or casting required. Payment can be made through your NDIS plan or private via TYRO
At ABI Solutions, we are committed to providing high-quality Occupational Therapy and Speech Pathology services tailored to meet the unique needs of every client. We understand that each person’s journey is different, and our tiered pricing structure reflects this, offering access to therapists with varying levels of experience and expertise. This approach ensures clients receive the right level of care while allowing flexibility in choosing a therapist who best suits their needs.
Clinical Lead Therapist
Our Clinical lead Occupational Therapist, Gisela Brittain, leads the team with extensive experience in neurological rehabilitation and complex disability. With advanced skills and leadership in her field, she sets the standard for excellence across ABI Solutions.
Advanced Therapists
Our Advanced Therapists each have over 20 years of experience and have higher education qualifications, including Master’s degrees and PhDs. They bring expert skills in areas such as upper limb therapy, cognitive communication intervention, and functional assessments. Their deep expertise and dedication to ongoing learning make them trusted leaders in their fields, able to confidently manage complex and challenging cases.
Senior Therapists
Our Senior Occupational Therapists and Senior Speech Pathologists have many years of experience supporting adults with complex neurological conditions, acquired brain injuries, and other complex disabilities. They are highly sought after for their clinical expertise and ability to manage complex cases.
Emerging Therapists
Our Emerging Therapists are talented professionals in the early stages of their careers. They are closely mentored by our senior team and receive additional support behind the scenes to ensure you receive quality care. This tier offers a great option for clients seeking high-quality care at a more accessible price point, with the reassurance of senior oversight.
Initial Assessment (60 – 120 mins minutes total)
Pre-Appointment Review: Before we meet, we’ll thoroughly review your online assessment form to gain a comprehensive understanding of your situation. This helps us prepare for our session and ensures we can tailor our approach to your needs.
In-Person Assessment (60 minutes):
Detailed questioning about your goals and main concerns, focusing on your specific needs and challenges. A review of your condition and any associated systems to help us better understand how we can support you. We may start any necessary assessments. The extent of these assessments will depend on your individual situation.
Post-Session Documentation (12 minutes): After our meeting, we allocate time to document the session in detail, including the next steps in your treatment plan. If needed, this may also include communication with your referring practitioner (this may be done after the second session if further information is required).
If you require a comprehensive report following your assessment, this will be billed as an additional cost at the pro-rata hourly rate of your therapist.
Some interventions and therapies for spasticity management and casting may require the assistance of two clinicians to ensure the best outcomes and provide the necessary support. If your session involves these types of interventions, we will notify you in advance to confirm that two clinicians will be present. The session will then be billed for the time of both clinicians accordingly.
Second Appointment (60 minutes total)
Session with Therapist (48 minutes): This follow-up session will help us:• Complete any remaining assessments, focusing on the key areas that need attention.
• Provide education about your condition.
• Trial assistive devices, or other tools that may help improve your quality of life.
• Start your treatment plan tailored to your needs.
• Recommend ongoing appointments, based on your progress and goals.
• Post-Session Documentation (12 minutes): After our session, we’ll document everything we discussed and plan the next steps. This ensures that your treatment plan is continually refined and personalised to your progress.
The frequency and length of future sessions (typically 30-60 minutes) will be personalised based on your progress, needs, and any other factors such as travel or financial considerations. We follow a patient-centered approach and encourage open communication throughout your treatment journey. If you have any questions or need additional details, don’t hesitate to contact us.
At ABI Solutions, we are committed to providing the highest standard of care to our clients while supporting the well-being of our team. In recent times, we’ve faced challenges such as staff burnout and the complexity of the unique needs of our clients. This has underscored the importance of reassessing how we work, ensuring we can deliver exceptional care without compromising our team’s health.
To address these challenges, we’ve integrated time for comprehensive documentation into our consultation times. This documentation is essential for:
- Ensuring Treatment Continuity: Proper records are key to tracking progress, adjusting treatment plans as needed, and providing clear communication between our team and other healthcare professionals.
Monitoring Client Progress: Thorough documentation helps us monitor your progress and make adjustments to your treatment plan based on the most current information. - Meeting Legal Requirements: We are required to maintain detailed records to comply with regulatory standards set by our governing body. This ensures we meet the necessary legal and professional requirements while providing the best care possible.
- We believe this approach will allow us to continue delivering exceptional service while safeguarding the health and balance of our team. By including time for documentation, we aim to enhance the care we offer and ensure that you receive the attention and quality service you expect from ABI Solutions.
